Company knowledge and internal assistant
The right information, accessible to your people.
Procedures and documents in a searchable, maintainable hub. Add a source-connected assistant when useful.
Discuss this projectWhen it makes sense
- Procedures and manuals are scattered across folders, chats and duplicate documents.
- Onboarding and handovers depend on who remembers the information.
- An experimental assistant answers without reliable or current sources.
The outcome to agree
A defined body of knowledge, organised and maintainable by its owners. Where useful, search and an internal assistant that ground answers in authorised sources.
What we deliver
- Source inventory: valid, duplicate, outdated and awaiting confirmation.
- Structure, metadata, templates, owners and an update process.
- Knowledge Hub with users and permissions; search and assistant if included.
- Training and testing for findability, access and real questions.
The first step
Company knowledge and internal assistant
Start with a Knowledge Hub as a standalone engagement, without a chatbot. We assess tools you already own; an assistant is an optional second phase of the same service.
Discuss this projectA clear scope
- Start with one department and a defined set of sources. Company-wide expansion and new sources are agreed separately.
- Migration, hosting and ongoing management are explicit. Actions on CRMs and tasks are separate work.
Price and timing are defined for your case after the brief. Deliverables, access, ownership, licences and support are explicit in the proposal.
How we get there
- 01
Inventory sources with the people who know their validity and ownership.
- 02
Organise the hub, access and updates in the most suitable environment.
- 03
Verify search and any assistant against real questions, gaps and conflicting sources.
What we need from you
- An initial department, its users and a source owner.
- Usable materials, formats and authorised access.
- Real questions and people available to validate content and answers.
Relevant experience
Vision: the knowledge LuCz uses
Vision’s Knowledge Base organises Markdown documents, links and spaces with defined access. It is an internal implementation and a potential technical base, rather than a client reference equivalent to your project.
Explore the experience →Before we start
Yes. Inventory, structure, responsibilities, permissions and updates form a standalone engagement. An assistant can be added when useful.
Discuss this project
Price and timing are defined for your case after the brief. Deliverables, access, ownership, licences and support are explicit in the proposal.
Let’s discuss your project